Simple rules that focus the mind to be Innovative and generate you to your next Big Idea.
This Infographic sets out the precepts;
Net Promoter Score or traditional LTV models using predictive analysis are one of the ways to look at LTV.
As a practitioner I still prefer the traditional LTV model for customer acquisition to estimate retention (“LTV”) of a customer.
Roughly defined, LTV is the projected revenue that a customer will generate during their lifetime to determine true value and worth.
Below is an interesting example in an Infographic.
Managing Customer Experience is about knowing who your customers are and the value they represent to you.
Interesting Infographic I am sure each of us as regular travellers have experienced these traits. Let me know what irritates you most when travelling. @martin_tbennett
Packing is always a chore for the last 40 years I have never found an easy way to pack my items for a trip. Here are 7 simple steps that I am sure will help make your life easier on your next trip.
Interesting Infographic published by Harvard Business School.
At the end of the day as much as we all need and want to see technology at the forefront of our business it still comes back to the point that customers (humans) still need to interact with other humans.